Front Office Manager - Hiring Immediately

We are on the lookout for an experienced Front Office Manager to join our amazing team at Accorhotel in null Southern Governorate
Growing your career as a Full Time Front Office Manager is a fantastic opportunity to develop exceptional skills.
If you are strong in teamwork, creativity and have the right experience for the job, then apply for the position of Front Office Manager at Accorhotel today!

Job Description Front Office Manager The Front Office Manager plays a pivotal role in launching our eco-luxury resort, overseeing every guest detail from reservations to check-out. Responsibilities include creating top-notch policies, training staff for exceptional service, and handling guest needs. Beyond the front desk, the role will manage marine operations with a focus on sustainability. Collaboration with other departments ensures a seamless experience, blending luxury with a deep connection to nature and wildlife. If you possess exceptional technical expertise, excellent leadership skills, and a passion for maintaining a world-class facility, we invite you to take on this pivotal role and shape the future of our esteemed establishment! What is in it for you: Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you! Ignite your skills with our cutting-edge Academies for rapid professional growth. Cultivate your talents and watch your career flourish, locally and globally. Drive change through impactful Corporate Social Responsibility activities. Immerse yourself in a vibrant work environment with extraordinary colleagues. Join us on a direct path to success as we skyrocket to new heights!  Key Responsibilities: Front Office Operations: Ensure exceptional customer service for all guests by managing the check-in and check-out processes efficiently, overseeing reservation systems, monitoring room availability, and promptly addressing and resolving guest concerns or issues while maintaining a positive and professional demeanor. Team Leadership: Supervise and lead the front office team, including receptionists, concierge, and bell staff. Provide training, guidance, and support to ensure a high level of performance, focusing on customer service, system usage, and hospitality standards. Financial Management: Monitor and control front office budgets, expenses, and revenue. Implement strategies to maximize profitability. Quality Assurance: Implement and maintain quality standards in guest services, ensuring a welcoming and comfortable environment. Technology Utilization: Stay updated on industry trends and implement new technologies to enhance front office operations and guest experience.  Qualifications Education: Bachelor's degree in Hospitality Management or a related field preferred. Professional Background: Minimum of 6 years of experience in a front office management role within a luxury resort. Pre-opening experience is preferred, and Middle East experience is a must. Leadership Management: Demonstrate strong leadership and interpersonal skills. Possess strong organizational skills, with the ability to create and maintain positive working relationships at all levels. Communication: Capable of handling stressful situations and resolving conflicts. Exhibit excellent communication and interpersonal skills, enabling effective interaction with guests, team members, and stakeholders. Technical Proficiency: Show proficiency in resort management software and reservation systems.  Additional Information Our commitment to Diversity & Inclusion:  We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor?  We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/ About Mantis Collection: Mantis is a boutique hospitality group that was founded by conservationist Adrian Gardiner in 2000, with its main focus predominantly in Africa and the Middle East. Mantis grew from Adrian’s vision to restore and rewild degraded farmland which he developed into a widely-acclaimed Private Game Reserve. This was the first private game reserve in the Eastern Cape and the beginning of eco-tourism in a poverty-stricken province that had few opportunities outside of commercial farming. Adrian and the Mantis team successfully created a place where man and nature could co-exist sustainably. From this initial success, the Mantis model was then developed worldwide, understanding that consumers could use the Mantis portfolio as a mark of quality, consistency and character. Today the diverse portfolio of handpicked properties links up to create travel journeys, which offer guests the opportunity to experience the essence of the location in a setting of tailored luxury. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Benefits of working as a Front Office Manager in null Southern Governorate:

● Excellent benefits
● Company offers career progression opportunities
● Advantageous package