On Site Services Specialist

Job Description

Role Summary/Purpose

The Field Service Engineer is a professional service provider in the water treatment industry. She or he provides on-site services at our major accounts in the North of Belgium. 

Essential responsibilities

The following activities are a guideline; others can be part of the job scope:

• Perform on-site chemical testing and program follow-up 

• Customer reporting/Data processing with the use of our InSight platform

• First line trouble shooting for Cooling, Boiler, Water & Waste and Industrial process water treatment applications

• Execute Site Surveys, Equipment Start up and Commissioning

• Management of Repairs/Maintenance/warrantee

• Retain strong verbal and written contact with customers

• Minor assembly operations, as required

• Project coordination

• Support costing of contracts.

• Follow and conduct technical trainings

• Fulfill Piloting and Field trials when required

• Participate in the local team meetings to share best practices

• Comply with integrity and safety as required by Veolia policies

• Report all work related accidents (including vehicle), diseases, dangerous occurrences, near misses, incidents and damage to property to Line Manager and EHS Manager, preferably through Gensuite.

Qualifications

Qualifications/Requirements

• Service oriented, external focus

• Chemical background

• Taking initiative – driven by technical improvements

• Team player and independent

• Commercial feeling and interest

• Good communication and computer skills

• Good knowledge of local language & English is required

• Strong flexibility and problem-solving skills

• Competence with windows office software and Veolia IT tools is a must

• Experience and/or interest in Waste Water Treatment is a plus

Additional Information

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.