APS Analyst

Why join BNP Paribas?

BNP Paribas is an international bank with leading positions in the European market. It is present in more than 60 countries and employs more than 190,000 people. The Group occupies key positions in its three main areas of operation: Domestic Markets and International Financial Services (whose retail banking and financial services network is part of Retail Banking & Services), as well as Corporate & Institutional Banking, which offers services to corporate and institutional clients.

Our presence in Brazil

BNP Paribas has been officially operating in Brazil since 1996. Since 2010, when the Securities Services area began operating, the Brazilian unit has the largest number of business lines in Latin America, making it one of the Group's largest operations in emerging markets. Today, in Brazil, the Group is present with the areas of Corporate and Institutional Banking, Asset Management, Insurance (Cardif) and Fleet Management (Arval).

Currently, the BNP Paribas Group has around 1400 employees in the country. In Brazil, it is among the largest international investment banks in total assets (R$ 112.5 billion, Jun/23, Prudential Conglomerate, Central Bank), offering a diversity of products and multiple solutions to its clients.

APS Analyst

Main responsibilities:

• Level 1 and 2 production support (and incident management) to End-Users Application, either internal developed and external vendor applications.
• Support to End-Users Applications in Staging Environments;
• Act in conjunction with Infrastructure and Service-Desk to keep the Production environment safe and stable;
• Business relationship with internal stakeholders and Support Vendors relationship management;
• Collect, assess and design business requirements into IT specifications;
• Create, keep accurate and publish IT Key Performance
• Indicators(KPI) such as: Total vs open Tickets, Projects Status, Number of Critical Bugs;
• Disaster Recovery TO and RPO;
• Support and formalize governance controls and monitoring in adherence to the IT Governance policies and standards;;
• Follow, review and improve local procedures;
• Support both Internal & External Audits and Committees;
• Deployment of solutions in staging and production environments

Position Requirements

• Higher Education
• Advanced English
• Experienced Linux/Unix operational systems analyst
• Experience in user support and incident management
• Strong analytical capacity to understand issues and propose viable solutions
• Ability to work in a team, collaborating with other employees
• Intermediate to advanced Oracle databases, integration platforms, windows server, file exchange platforms

“BNP Paribas is committed to providing a work environment that fosters diversity, inclusion, and equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity and gender expression, or any other legally protected status."