Operations Analyst

We are looking for an Operations Analyst that will handle the following:

Coordinate port calls for ZIM vessels.

Act as the focal point between terminals, pilots, tugs, and all service providers.

Coordinate with local agencies to ensure all port-related activities are handled efficiently.

Manage and update vessel schedules in company systems.

Serve as the main communication channel with the vessel's command.

Coordinate all necessary documentation with local authorities.

Distribute special cargo manifests (IMO, Reefer) and other required certificates.

Execute and monitor operational processes within the SAP system.

Control and follow-up on port fee payments.

Manage and authorize access for third-party service providers to vessels during port stay.

Operate the ZIM MONITOR system, analyzing alerts and directing corrective actions.

Advanced English.

Bachelor's degree in Logistics, Foreign Trade, International Relations, or a related field.

Proficiency in the Office 365 Suite, with an emphasis on Excel.

Experience in an Operations department at a Shipping Line or as a Boarding Agent is a plus.

Experience with the SAP system is a plus