Job Description Come Play (and Work) in New Glasgow East River Animal Hospital is seeking a full-time Client Service Representative (Receptionist). As a Client Service Representative (CSR), you provide exceptional client service while maintaining a smooth and efficient flow of clients and patients through the veterinary clinic. In addition, to implementing practical knowledge to the clinic’s procedures and policies. The CSR performs office duties related to patient care and treatment and to assist team members as needed. Requirements Qualifications:
Minimum 2 years veterinary experience required
English language and written skills required
High school diploma or equivalent
Telephone etiquette and client service excellence
Basic veterinary medical knowledge, including products and services
Skills
Excellent telephone skills
Excellent oral and written communication skills
Interpersonal skills including working in a team environment
Handling difficult situations including emergencies
Basic computer skills (Microsoft Office, E-mail, and AVImark experience preferred)
Strong organizational skills with ability to multi-task and still attend to details
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