Coordinator, Indigo Love of Reading Foundation

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 170 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

WHO WE ARE

• We love books and all things beautiful
• We are Canada’s Cultural Department Store
• Books are our heart and our soul and Great Books are JUST the Beginning…

We play by the following rules:

• We exist to add joy to our customers’ lives each and every time they interact with us and our products
• Our job is to create joyful moments for our customers
• We treat each other the way we’d treat a valued friend
• We inspire each other to do our best work
• We seek to ignite creativity and innovation every day
• We give back to the communities in which we operate

Job Description

For the past 20 years, the Indigo Love of Reading Foundation (ILOR) has been an essential actor in the literacy movement across Canada. We connect daily with school boards, educators, students, parents, and community organizations to understand their literacy needs. We have become well-known and well-respected education community members.

ROLE

The Foundation’s Coordinator is responsible for acting as a liaison with the Foundation’s school and non-profit stakeholders and assisting with the day-to-day operations of the Foundation.

KEY PERFORMANCE METRICS

• Partner and store customer service
• Employee engagement
• Accurate reporting and tracking
• Timely donation processing

KEY ACCOUNTABILITIES

Functional

• Liase directly with school partners to support with the implementation of ILOR programs
• Provide administrative support to the ILOR team in the form of invoice processing, donation processing, and maintenance of team shared files
• Support store teams in their partnership with schools and other ILOR granting activities
• Support the ILOR Education and Programs Specialist in overseeing all grant application processes including intake, judging coordination, ongoing tracking and data management
• Support the ILOR Education and Programs Specialist in administering partner onboarding and offboarding ensuring a smooth transition into and out of programs
• Book meetings and work with ILOR team to build agendas and draft notes
• Support tracking and management of ILOR contracts and records
• Support event planning and execution as needed

People

• Collaborate with others to drive flexible and iterative solutions, quickly and easily
• Encourage others to freely share their point of view and be open to feedback

Cultural

• Model Indigo Love of Reading Foundation’s beliefs and values
• Celebrate diversity of thought and have an open mindset

SCOPE

Reports to: Senior Manager, Indigo Love of Reading Foundation

KEY RELATIONSHIPS

Internal:

• ILOR Specialist, Senior Manager, Executive Director
• Indigo Corporate Sales
• Indigo Retail Operations and Field team
• Indigo Accounting and Finance teams

External:

• Grant partners (schools, community groups, etc.)
• Donors and supporters of the Foundation
• External vendors and consultants

Qualifications

Work Experience / Education / Certifications

• Bachelor's Degree or equivalent
• Experience in specialty retail or a retail environment considered an asset

Competencies / Skills / Attributes

• Excellent time management and organizational skills and demonstrated ability to prioritize, meet conflicting demands and deal with time-sensitive issues.
• Self-motivated, passionate, detail-oriented, multi-tasker extraordinaire who thrives in a fast-paced, collaborative environment
• Proficient in Microsoft Office Suite (including SharePoint, Excel, Outlook, PowerPoint, Word); experience with other database management systems relating to granting and/or community engagement an asset

Other (travel, Bilingual, etc.)

• Knowledge of French or Indigenous language(s) considered an asset

Additional Information

At Indigo, we are committed to our communities, our customers, and each other; together we can make a positive impact. We know that fostering diversity and inclusion brings out your full potential and creates a joyful and welcoming environment for everyone. We are driven to be an equitable employer, which highly values your diverse backgrounds, experiences, and perspectives. We believe that you, in all your uniqueness, belong at Indigo. We welcome all applicants and encourage applications from individuals who identify as Black, Indigenous, a person of colour, LGBTQ2+ and people with disabilities. Accommodations are available upon request to individuals who self-identify as having a disability or special need. Please contact Human Resources at if you require an accommodation at any time during the recruitment process. 

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