Director of Care / Deputy Administrator

The City of Cornwall is a progressive community of 47,000, situated on the banks of the St. Lawrence River in Eastern Ontario. Rich in history and natural beauty, Cornwall offers historic sites, popular campsites, beaches and world-class amenities as well as small town charm and hospitality. Cornwall is Ontario’s easternmost city, just over 400 kilometres east of Toronto, 100 kilometers southeast of Ottawa and 120 kilometers southwest of Montreal. Cornwall boasts a modern economy led by forward thinkers who have made the city an excellent place for a career and raising a family. For more information, visit Overview Reporting to the Administrator of Glen-Stor-Dun Lodge, the Director of Care/Deputy Administrator (Clinical) – DOC provides day-to-day leadership and oversight of Glen Stor Dun Lodge, a 132 bed nursing home constructed in 1994 - this role is responsible for the overall direction and supervision of professional standards of clinical practice, contributing to high quality of care at Glen Stor Dun Lodge (GSDL). The DOC facilitates and participates in quality improvement within the facility to advance the knowledge of Long-Term Care and influence system-wide changes. The Director is responsible for practice standards for the registered and non-registered staff. The ideal person will personify the values of integrity, trust, ethics and values while being a relentless pursuer of self-development. The DOC/Deputy Administrator also creates an atmosphere conducive to achieving high levels of quality of life and health and safety for both residents and employees, in ensuring the proper execution of the following:

• Reviewing and providing input progressive policies and procedures reflective of best practices and standards within the industry, and inclusive of legislative requirements, to ensure the highest levels of medical, physical, and emotional care for residents and employees.
• Providing input into the Corporation’s long term strategic plan from the perspective from the long-term care, and then working with the extended team within Glen Stor Dun Lodge to interpret those initiatives into long term plans and actionable items for implementation.
• Using progressive and advanced collaboration and team building concepts, seek to build a relationship of mutual trust and respect amongst all residents and staff within the facility.
• Be the champion for the development and monitoring of the continuous improvement and quality assurance program ensuring the proper compliance to legislation and accreditation requirements.
• Assist with budget requests for Glen Stor Dun Lodge as part of the larger overall city budget planning process, and then using your project management experience to ensure the effective delivery of these items.
• Create and maintain strong relationships with residents, families, the Ministry of Health and Long-Term Care, accreditation organizations and other Long-Term Care facilities with a focus on continuous improvement to processes and current service delivery.

Required Qualifications & Experience

• Be qualified to work as a Registered Nurse and hold a valid license through the College of Nurses of Ontario (CNO)
• Certification with the Canadian Nurses Association (CNA) in gerontology or other relevant specialty
• Experience in supervising or directing registered and unregulated staff in a long-term care environment
• Advanced skillsets in the delivery of win-win problem solving, coaching for development and providing constructive feedback with an equal understanding of how to use these tools in coordination of other formal performance instruments as required.
• Core competencies for the position include the ability to manage and measure work, having a business acumen, the ability to organize at an overall facility level, the ability to make inclusive decisions with required stakeholders, possessing managerial courage, being fair and equal in the treatment of team members, and the ability to minimize negative conflict to build better situations where positive conflict may thrive.
• Experienced in progressively working with the Ministry of Health and Long-Term Care, leading an successful accreditation process would be an asset as well as oral and written fluency in both official languages.
• A post-secondary education in Health Management or Public Sector Management or Business Administration would be an asset
• Must be up to date with COVID-19 vaccinations.