Director, Product Delivery Services

Director, Product Delivery Services Location: Remote within, BC, CA Job Function: Information Technology BCLC exists to generate win-wins for the greater good. For our people, our players, our communities, our industry, and our planet. Lottery | Casino | Sports Being a social purpose company, we are not only able to better align our business decisions with our purpose, but more importantly, we are committing to doing our part in creating a better world. We bring our purpose to life by ensuring all our actions, behaviours and decisions create benefits for communities and the planet. Motivated and guided by our social purpose, everything we do must benefit the greater good. And we encourage our employees, partners, players, industry and communities to engage with us on this ambition. We want you to be where you feel you can do your best work. Most of our jobs can be done remotely providing you reside in BC. For those who prefer working in a community with others, we have two beautiful offices in convenient locations: 2940 Virtual Way, Vancouver | 74 Seymour Street W, Kamloops This is a Permanent, Full Time opportunity Expected Salary Range: $139,351.00 - $174,189.00 - $217,736.00 Our typical hiring range will be +/- 5% of the midpoint shown above Factors influencing this decision include qualifications and market conditions for the role The Company For over three decades, BCLC has delivered exceptional gambling entertainment for British Columbians. To fulfill our social purpose we have a vision to revolutionize gambling entertainment through engaging experiences that build and benefit communities. We operate national and provincial lotteries in partnership with 3500 retail partners, provide the games, technology & oversight to 37 brick & mortar casinos, and operate a safe secure and 100% legal online gambling presence PlayNow.com. In our recently completed fiscal year, BCLC generated a record $1.6 billion in net income to the Province of B.C. to support First Nations, local host governments, health care, education and community programs across the province. Job Summary: The Director role leads a diverse team and is responsible for the strategies pertaining to, and the overall management of a Business Technology (BT) technology stack, and the adoption of emerging new technologies. Responsibilities include the development of the strategic technology roadmap for their key capabilities to support the future technology needs of BCLC. This role is responsible for building, leading and ensuring the successful delivery of BT initiatives using Agile principles. Works cooperatively with business units and support divisions to meet corporate objectives. Ensures BCLC is compliant with government and industry regulations. Key Accountabilities:

• Develops the overall strategy and vision for Test Assurance/Test Automation with a focus on:
  • Leading the modernization of tools, processes, and standards within the quality assurance capability.
  • Developing and implementing testing approaches that transcend traditional manual testing, with a focus on writing test code to streamline processes.
  • Collaborating closely with development teams and third-party vendors to identify opportunities for increased productivity and synergy.
  • Defining clear boundaries and eliminating duplication where necessary to enhance efficiency throughout the development life cycle.
  • Fostering a culture of quality leadership across all aspects of the development process.
• Develops the overall strategy and vision for Test Assurance/Test Automation, Business Analysis and System Analysis capabilities. Develops strategic roadmaps and leads the execution of action plans to deliver on strategies developed. Ensures that all initiatives are aligned to the overall BT and corporate strategies.
• Provides strong people leadership and strategic direction to the division by championing BCLC's vision, mission and values. Models leadership behaviors that support engagement of staff, and drives culture and change management initiatives. Ensures future focused resource planning needs are identified and implemented. Practices meaningful recognition, and coaches/mentors and develops others.
• Leads the design and implementation practices to scale agile delivery with proper coordination and communication, remaining focused always on value.
• Ensures the delivery of results on all functional initiatives through the development of a responsive organizational structure and resource plan that leverages Agile principles.
• Leads the development, preparation and execution of the BT budget process including all operating and capital budgets for the fiscal year. Works collaboratively with stakeholders to understand revenue and net income targets, to better support the Businesses' technology needs.
• Fosters strong collaborative relationships with all functional areas of BCLC, working effectively across the leadership team within and outside the BT division.
• Champions best practices and leads the integration/adoption of new developments in technology practices and standards.

• Bachelors in Business, Commerce, Computer Science, Mathematics, Systems Engineering, Management of Information Systems or Information Technology. An advanced degree would be an asset;
• 10-12 years' in Information Technology, including at least 5-7 years' experience in a managerial capacity;
• An equivalent combination of education and/or experience may be considered.

• Demonstrated extensive leadership experience and success in implementing testing approaches that leverage automation and coding, surpassing traditional manual testing methods.
• Proven ability to identify opportunities for increased productivity and efficiency through collaboration and synergy.
• Proficiency in business and system analysis techniques and methodologies, including requirements gathering, process mapping, solution design and stakeholder management.
• A strong understanding of software development agile delivery methods and tools with ability to embed Agile as a set of behaviors;
• Ability to take a strategic lens to enterprise transformation, identifying opportunities to make strategic shifts, and focusing effort around high-value opportunities;
• Proven experience in managing business operations with experience in resolving issues and identifying, managing and eliminating risk;
• Excellent written and oral communication and presentation skills;
• Demonstrated experience in strategic business planning and resource management in a leadership capacity;
• Demonstrated leadership skills and high potential to continue to grow in scope and responsibility over time;
• Excellent problem solving and analytical thinking/innovation.

• Defined benefit pension plan which provides a recurring income you can depend on for life throughout retirement
• We pride ourselves on our flexible working model which supports work-life integration and our 37.5 hour work week
• Professional development including education/certification sponsorship, in house leadership cohorts, LinkedIn Learning
• See all our rewards here