HR Systems Analyst

Our people have different ways of working and lifestyles. We’re committed to a mix of working in the office, in the field and from home. You have some flexibility in terms of where and how work gets done to help you balance your personal life and career goals. About The Workplace Safety And Insurance Board (WSIB) We’re here to help. When an injury or illness happens on the job, we move quickly to provide wage-loss benefits, medical coverage and support to help people get back to work. Funded by businesses, we also provide no-fault collective liability insurance and access to industry-specific health and safety information. We are one of the largest insurance organizations in North America covering over five million people in more than 300,000 workplaces across Ontario. For more information, visit wsib.ca . At The WSIB, You’ll Have The Opportunity To

• explore many career paths and follow your passion
• continuously learn and grow professionally
• be recognized for the great work you do
• participate in programs that support your health and wellbeing

You’ll also receive a competitive salary and may be eligible to participate in our health and dental plan. This is a temporary opportunity, up to 24 months, open to all offices. Salary Grade: N06 From: $77,627.00 To: $97,034.00 Job Summary Provide business analysis, technical consultation and system administration services in support of all human resource systems. Serve as the HR systems functional expert and front-line point of contact for HR system-related enquiries. As gatekeeper and communications partner in the business to IT relationship, translate business needs into requirements, and communicate this information to IT. Key Accountabilities And Responsibilities

• Identify, evaluate and facilitate development of systems and procedures that are cost-effective, increase efficiency and meet business requirements
• Conduct fit-gap analysis to determine if customizations to the system are required, and/or analyze if business process improvements can be made. Participate in the implementation of business process efforts jointly undertaken with system enhancements.
• Provide consultative services to clients (both within Human Resources and the WSIB) to manage the requirements gathering process to aid in resolution of business issues.
• Liaise between business clients and Information Technology to facilitate translation of business requirements into technological solutions.
• Act as the project coordinator during system upgrades or enhancements
• Maintain and administer all HR Systems and conduct analysis on any known issues
• Serve as the gatekeeper prior to Information Technology involvement when a business user experiences a system issue; investigate to determine root cause and if IT involvement is required.
• Manage system security access, perform security audits (both internally and working with external auditors) and work with IT Security to establish system access standards.
• Update and maintain system database information as communicated to the systems area by our business partners.
• Lead Quality Management (QM) processes for all HR systems and report QM outcomes to the Manager, HR Systems.
• Coordinate all system testing conducted by end users and identify all parties required to participate in user testing prior to launch.
• Identify test requirements and criteria, develop test plan, scripts and cases; communicate and work with business testers to ensure compliance to and understanding of test plan.
• Review and investigate testing failures and communicate outcomes back to business testers.
• Independently analyze test results with the objective of providing a recommendation to the Manager, HR Systems on the feasibility of system launch.
• Serve as the center of excellence for systems using best practices and IT standards compliance
• Ensure system security is in compliance with corporate and IT best practice policies.
• Ensure system data integrity through promotion of IT best practice standards for batch processing and data entry completed by end users
• Follow best practice quality management standards ensuring accuracy of test results
• Develop and maintain training materials, and deliver training to end users
• Answer end user enquiries regarding system usage and abilities
• Perform other related duties and responsibilities as assigned or required

Job Requirements

• Education (Level and Specialty / Discipline):
• University degree in business administration, human resources or information technology
• Experience (Years of Related Experience and Type of Experience):
• 2 years’ experience in human resource systems, information technology and/or human resources
• Experience with enterprise level human resource systems such as SAP, Oracle or PeopleSoft
• Working knowledge of some HR functionalities including compensation, payroll, benefits, recruiting, policy, and/or HR business services.
• Basic knowledge of information technology best practices in areas such as database administration, development, security and/or strategy.
• Development experience working with Service Now, Microsoft Apps and/or Sharepoint would be an asset.

Our commitment to equity, diversity and inclusion We respect and value the diversity of our people. We strive to create an environment where employees can be themselves and where our differences are celebrated. The WSIB is committed to being accessible and inclusive, and following barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please let us know when we contact you and we will work with you to meet your needs. Disclosing conflicts of interest As public servants, employees at the WSIB have a responsibility to act in an ethical way at all times to create a respectful workplace and maintain public trust. Job applicants are required to disclose any circumstance that could result in a real, potential or perceived conflict of interest. A conflict of interest is any situation where your private interests may impair or be perceived to impair the decisions you make in your official capacity. This may include: political activity, directorship, other outside employment and certain personal relationships (e.g. with current WSIB employees, customers and/or stakeholders). If you have any questions about conflict of interest obligations and/or how to make a disclosure, please contact the Talent Acquisition Centre at [email protected] . Privacy information We collect personal information from your resume, application, cover letter and references under the authority of the Workplace Safety and Insurance Act, 1997. The Talent Acquisition Centre and WSIB hiring parties will used this information to assess/validate your qualifications, determine if you meet the requirements of vacant positions and/or gather information relevant for recruitment purposes. If you have questions or concerns regarding the collection and use of your personal information, please contact the WSIB’s Privacy Office at [email protected] . The Privacy Office cannot provide information about the status of your application. As a precondition of employment, the WSIB requires that prospective candidates undergo a criminal records name check any time before or after they are hired. To apply for this position, please submit your application by the closing date.