Streamer Relationship Manager

WHAT YOU'LL BE DOING

• Serve as the main point of contact for a group of  streamers, ensuring a high level of satisfaction and engagement.
• Foster long-term partnerships by understanding each streamer’s goals and tailoring incentives to support them.
• Proactively monitor streamer performance, content quality, and frequency of streams.
• Provide timely updates, game releases, and promotional opportunities to streamers.
• Organise and implement incentive programmes, campaigns, and exclusive offers to encourage frequent and high-quality streaming of our titles.
• Work closely with the Streamer Relationship Manager Team Leader to align on strategy and report on KPIs.
• Collaborate with internal marketing, product and compliance to ensure a seamless experience for streamers.
• Identify new talent and assist with onboarding processes where required.
• Stay up to date with industry trends, platform changes, and community sentiment to anticipate needs and opportunities.

WHAT WE NEED FROM YOU

• Proven experience in influencer/creator management, partnerships, or community management, ideally within iGaming, entertainment, or streaming industries.
• Strong understanding of streaming platforms (Twitch, YouTube, Kick, etc.) and familiarity with content creator ecosystems.
• Excellent relationship-building and stakeholder management skills with the ability to maintain long-term partnerships.
• Strong organisational and project management skills, with experience running campaigns, incentive programs, or collaborations.
• Analytical mindset with the ability to track, interpret, and report on streamer performance and engagement KPIs.
• Ability to work collaboratively with cross-functional teams (marketing, product, compliance) and adapt to fast-changing priorities.
• Creative thinking with a proactive approach to identifying opportunities and solving problems.
• Excellent communication skills (written and verbal) in English; additional languages are a plus.
• Passion for online gaming, streaming, and digital communities.
• Flexibility to occasionally work outside regular business hours to align with streamer schedules and events.
• Availability to travel for streamer events, conferences, or on-site activations.