Technical Writer

Brock Solutions is an innovative engineering solutions and professional services company specializing in the design, build and implementation of real-time operational solutions for broad based industrial/manufacturing and transportation/logistics organizations worldwide. Some interesting areas we are exploring include industrial automation, machine learning, IIOT, cyber security, AI, robotics, and other technologies. With approximately 800 employees globally, Brock Solutions is a privately held, employee owned organization with over 30 years in the real-time operational solutions space. As Brock Solutions continues to grow and respond to the on-going requirements of major clients, we need to add talent to our base of outstanding professionals. We are currently seeking a Technical Writer to join our team of experienced professionals located at our office in Kitchener, ON. Employee-owned company with profit sharing, comprehensive benefits, company events and charitable initiatives, a diverse workplace, BBQs and Lunch and Learns, Sports teams, Group fitness initiatives, and a "We win as a Team" culture are just some of the reasons our employees love working at Brock! Brock Solutions offers a flexible work environment that includes a combination of at home, in the office, and on-site options such that individuals can balance work and life. In the end, the intent is to enable you and your team to work effectively and collaboratively to produce results that matter. Responsibilities:

§ Creating documentation for technical and non-technical audiences (including user manuals, system administration manuals, technical training materials, and functional specifications)

§ Ensuring that documentation is consistent, professional, and technically accurate

§ Working closely with project engineers to research and verify content for technical documents

§ Developing online help

§ Collaborating on continuous improvement initiatives for documentation deliverables and processes

Qualifications:

• Exceptional writing skills including an aptitude for understanding and explaining technical information
• Excellent attention to detail
• Ability to multi-task under tight deadlines
• Ability to work independently and as part of a team
• Strong interpersonal and communication skills

The ideal applicant has the following qualifications:

• University or College program focused on technical writing or communications
• Advanced knowledge of the Microsoft Office Suite
• Familiarity with programs such as Adobe Acrobat, Photoshop, and MadCap Flare