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Responsibilities
Vulnerability remediation.
Expert in Configuring and administering windows server 2008/2012/2016.
Good understanding of Exchange 2016 and Outlook related issues.
Maintain servers both physical and VM environment with maximum uptime.
Mastered in trouble shooting windows OS issues, handling escalated L3 issues in windows environment.
Firm understanding of Windows security including file system permissions, file sharing, event logging, performance monitoring and disk administration.
Good understanding of Active Directory and Network Infrastructure, Forest and Domain Infrastructure.
Responsible for third-level support for all server related issues. Implemented security policy and virus protection.
Participate in complete system builds, upgrades, migrations and patch management.
Preparation and maintenance of documentation of technologies, standards and procedures.
Administration of server consolidation program through use of VMware ESX server and VMware Virtual Center, creating VMs, using/building VM templates and customization files, and scheduling tasks.
Assist in P2V and V2V conversion of Windows server editions using enterprise VMware converter and also installed the VMware tools on that machines.
Hardening and Monitoring of VM's ESX server’s CPU, Memory, Disk, Network Utilization for Security Compliance.
Server hardware troubleshooting by using through ILO and HP SIM.
Hardware firmware upgrade for physical servers like HP, Dell and IBM.
Performance optimization, regular health checks on servers and Systematic Troubleshooting of problems.
Involved in Customizing VM's Memory, hard disk, NIC and Analyzing log files, Resources utilizing monitoring.
Install racked and stacked HP ProLiant Blade Servers, Dell Power Edge Servers in multiple data centers. Familiar with HP ILO, Dell Tools.
Create new VMware virtual machines to meet the specifications provided by the Client.
Involve in On Call rotation for supporting production strictly maintaining SLA's.
Perform necessary analysis to provide all required evidences to support the project requirements.
Handle day-to-day incidents and requests arising in the environment with respect to Windows within SLA.
Provide escalation support for Windows team.
Manage and complete assigned projects
Must be willing to handle varying shifts.
Required Skills:
Strong Analytical and problem solving skills
Ability to effectively interact with upper management for presentation of new functionality and solving problems
Strong written and verbal communication skills.
Ability to work under pressure in a fast-paced environment.
Willingness to work on-call in the emergency or priority issues.
Ability to take independent initiative when needed
Markets Domain knowledge is preferred.
of Information Technology Infrastructure Library (ITIL), integration across Incident, Problem & Change (IPC) Management.
about other products like BMC Control-M(CM), Cross File Transfer (CFT), Connect Direct and NetBackup is preferred.
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