Online Operations Associate

Job Description:

As an Online Operations Associate at J.C. Penney in Vancouver, British Columbia, you will play a critical role in supporting the company's online operations and ensuring a seamless shopping experience for customers. This part-time position at the Associate Level requires a minimum of 4 years of experience in a similar role.

Responsibilities: - Assist in managing online inventory and product listings - Monitor and analyze website performance metrics - Conduct quality assurance checks on product images and descriptions - Collaborate with cross-functional teams to resolve customer issues - Assist in developing and implementing online marketing strategies - Support the online customer service team as needed - Stay current on industry trends and best practices in e-commerce

Requirements: - Strong attention to detail and ability to multitask in a fast-paced environment - Emotional intelligence to handle customer inquiries and feedback with empathy - Driven and energetic with a passion for e-commerce - Excellent written and verbal communication skills - Proficiency in Microsoft Office Suite and web analytics tools - Experience with e-commerce platforms such as Shopify or Magento is a plus

Benefits: - Remote work flexibility - Travel opportunities for training and conferences - Disability insurance for peace of mind

Working Environment: At J.C. Penney, we prioritize understanding and empathy in all interactions. Our team values collaboration, innovation, and continuous learning. As an Online Operations Associate, you will have the opportunity to work in a supportive and inclusive environment where your contributions are valued.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: J.C. Penney is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.