Client Service Manager - Remote Work

Job Description:

We are looking for a dynamic and energetic Client Service Manager to join our team at CBS. This is a remote work opportunity based in Toronto, Ontario. As a Client Service Manager, you will be responsible for managing client accounts, providing exceptional service, and driving strategic initiatives to meet client needs.

Responsibilities: - Manage client accounts and maintain strong relationships with clients - Understand client needs and provide tailored solutions to meet their goals - Collaborate with internal teams to deliver high-quality service and exceed client expectations - Utilize data to inform decisions and drive strategic initiatives - Lead client meetings and deliver presentations to showcase services and solutions - Provide training and support to clients on new products or services - Monitor client satisfaction and address any concerns or issues in a timely manner - Drive business growth and revenue through client retention and new business development

Requirements: - 5 years of experience in client service management or a related field - Energetic and resourceful personality traits - Strong people management and persuasion skills - Excellent communication and interpersonal skills - Ability to work independently and meet deadlines - Experience with data analysis and strategic planning - Bachelor's degree in business or a related field (preferred) - Visa sponsorship available for qualified candidates

Benefits: - Training & professional development opportunities - Remote work flexibility - Visa sponsorship for qualified candidates

Working Environment: As a Client Service Manager at CBS, you will work in a collaborative and data-driven environment. We leverage data to inform decisions and drive strategic initiatives to deliver exceptional service to our clients.

Equal Opportunity Statement: CBS is an equal opportunity employer and is committed to creating an inclusive and diverse work environment. We welcome all qualified candidates to apply, regardless of race, gender, age, religion, sexual orientation, or disability status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.