Customer Success Officer - Work from home

Apply now to join International Paper as a Customer Success Officer in Montreal, Quebec, CA. This is a part-time, entry-level position with the opportunity to work from home. We are looking for individuals who are energetic, confident, and possess excellent communication and people management skills.

Responsibilities: - Engage with customers to understand their needs, address concerns, and provide solutions - Build strong relationships with customers to ensure their continued satisfaction and loyalty - Collaborate with internal teams to coordinate support and resources for customers - Analyze customer data to track and measure success and identify areas for improvement - Maintain a high level of customer retention and minimize churn - Act as a liaison between customers and the company to ensure effective communication and problem resolution

Requirements: - 1 year of experience in a customer-facing role - Strong communication and interpersonal skills - Ability to manage relationships with a diverse range of customers - Proven track record of delivering exceptional customer service - Proficiency in Microsoft Office and CRM software - Energetic personality with a confident attitude

Benefits: - Remote work flexibility - Medical coverage - Travel opportunities

Working Environment: At International Paper, we encourage autonomy and independence, trusting our employees to excel in their roles. You will have the opportunity to work from home and collaborate with a global team to deliver outstanding customer service.

Deadline to Apply: May 17, 2024

Equal Opportunity Statement: International Paper is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified applicants will receive consideration for employment without regard to any characteristic protected by law.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.