Remote Customer Support Associate

As a Remote Customer Support Associate at AutoNation in Vancouver, British Columbia, your primary responsibility will be to provide exceptional customer service to our clients. You will be responsible for addressing customer inquiries and concerns through various communication channels, including phone, email, and live chat.

Responsibilities: - Respond to customer inquiries in a timely and professional manner - Provide accurate information about products and services - Resolve customer complaints effectively and efficiently - Identify opportunities to upsell products and services - Collaborate with other team members to ensure customer satisfaction - Maintain detailed records of customer interactions and transactions

Requirements: - 3 years of experience in customer service or a related field - Passionate and dedicated to providing top-notch customer service - Excellent communication skills, both verbal and written - Creative problem-solving skills - Ability to work independently and as part of a team - Proficiency in using customer service software and tools - High school diploma or equivalent - Availability to work part-time hours

Benefits: - Joining Bonus - Travel and spending expenses covered - Employee discounts on products and services

Working environment: AutoNation prides itself on creating an environment where technology is harnessed to drive innovation and efficiency. As a Remote Customer Support Associate, you will have access to cutting-edge tools and resources to help you succeed in your role.

Equal opportunity statement: AutoNation is an equal opportunity employer and values diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or any other protected status. All qualified applicants will receive consideration for employment without regard to any of these factors.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.