Cashier (FnB) Job Description

What does a Cashier (FnB) do?

A cashier assists consumers with money transactions by receiving cash, checks, credit, or debit. As cashiers deal with large sums of money on a daily basis, they must be honest, reliable, and trustworthy employees. Ringing up purchases, bagging products, asking price checks, honouring coupons, collecting money, and delivering proper change are some of the primary responsibilities of a cashier. They work in a variety of settings, including supermarkets, big-box stores, petrol stations, restaurants, retail businesses, and more.

Responsibilities of a Cashier (FnB)

The expected duties to be performed by a Cashier include:
● Scanning goods and ensuring that pricing is accurate ● Collecting payments and returning balance amount using essential mathematical functions ● Using registers, scanners, scales, and credit/debit card terminals to collect money ● Handling exchanges and refunds rapidly and easily ● Maintaining accurate cash drawer ● Tallying the funds in the cash register ● Preparing transaction reports ● Balancing cash drawers by counting cash at the opening and closing of each work shift ● Making a separate entry for daily expenses ● Responding to basic questions of customers ● Providing pricing information to customers ● Complying with the procedures, rules, and regulations ● Helping in keeping the workspace environment safe and clean ● Being fair, friendly, and courteous with service ● Ensuring the great customer experience

Requirements of a Cashier (FnB)

The desirable qualifications for a Cashier are:
● Minimum High School Graduate or Diploma ● Experience of working as a Cashier or other related role ● Basic knowledge of mathematics ● Working knowledge of accounts to handle transactions quickly and accurately ● Knowledge and ability to redeem coupons or new schemes to the customers ● Must not have any criminal cases or records pending before the Courts ● Knowledge of maintaining Daybook and expense register on day to day basis ● Physical fitness and strength to stand and work for long hours ● Working knowledge of digital machines and equipment

Keys skills to become a Cashier (FnB)

A Cashier should possess the following key skills:
● Excellent communication skills ● Welcoming and positive behaviour ● Ability to display new schemes ● Ability to self-control in pressure situations ● Basic Computer Skills ● Basic mathematical Skills ● Taking complete responsibility to resolve issues with customers ● Ability to pay attention to multiple transactions ● Ability to effectively use time ● Inbuilt tendency to improve ● Ability to do multi-tasking ● Honesty and Reliability ● Ability to memorise product locations throughout the store ● Excellent customer service skills

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