Account Support Specialist

Job Description:

HMD Global is seeking a passionate and dedicated Account Support Specialist to join our team in Helsinki, Uusimaa, FI. As an entry-level position, this role is perfect for individuals looking to kickstart their career in the tech industry.

Responsibilities: - Providing support to key accounts, ensuring excellent customer service and satisfaction - Managing and resolving customer inquiries and issues in a timely manner - Collaborating with cross-functional teams to drive customer success - Assisting with the preparation of reports and analysis for account performance - Supporting account managers in developing and executing account strategies - Participating in project management activities to enhance customer experience - Developing problem-solving skills to address customer challenges effectively

Requirements: - Strong communication and interpersonal skills - Ability to work well in a team-oriented environment - Proficiency in Microsoft Office Suite - Attention to detail and strong organizational skills - A passion for technology and a desire to learn and grow within the industry - Project management experience is a plus - Problem-solving skills are essential

Benefits: - Paid Time Off (PTO) for work-life balance - Joining Bonus for new hires - Free food provided in our office kitchen - Opportunity to collaborate with colleagues worldwide, fostering a global village mentality

Equal Opportunity Statement: HMD Global is an equal opportunity employer and we value diversity in our workforce. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, age, national origin, disability, or any other legally protected status. All qualified applicants will receive consideration for employment.

If you are passionate about technology, dedicated to customer service, and possess excellent problem-solving skills, we encourage you to apply for the Account Support Specialist position at HMD Global before the deadline on 2024-05-25. We look forward to welcoming you to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.