Online Client Service Officer

Job Description:

Rovio Entertainment is seeking a motivated and detail-oriented Online Client Service Officer to join our team in Turku, Finland. In this part-time entry-level position, you will be responsible for providing excellent customer service to our online clients and ensuring their satisfaction with our products and services.

Responsibilities: - Respond to client inquiries and resolve any issues in a timely and professional manner - Maintain accurate records of client interactions and transactions - Collaborate with other departments to coordinate client requests and ensure a seamless experience - Monitor client feedback and make recommendations for improvements to our online services - Assist in the development and implementation of client service strategies and initiatives - Stay up-to-date on industry trends and best practices in online client service

Requirements: - 1 year of experience in a customer service or client-facing role - Hardworking and resilient attitude with a strong dedication to customer satisfaction - Excellent decision-making skills and ability to prioritize tasks effectively - Project management experience is a plus - Strong written and verbal communication skills - Ability to work independently and in a team environment - Proficiency in Microsoft Office and CRM software

Benefits: - Profit sharing opportunities - Company transportation for work-related events - Retirement plan options

Working Environment: At Rovio Entertainment, we encourage calculated risk-taking to drive innovation and progress. Our team is dynamic, diverse, and collaborative, with a focus on pushing boundaries and achieving excellence in everything we do.

Deadline to Apply: May 29, 2024

Equal Opportunity Statement: Rovio Entertainment is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.