Remote Customer Success Associate

Job Description:

As a Remote Customer Success Associate at Enevo, you will play a crucial role in ensuring the success and satisfaction of our customers. Your primary responsibility will be to build strong relationships with clients, providing exceptional service and support to drive their success with our products and services. This position is part-time and located in Turku, Varsinais Suomi, FI.

Responsibilities: - Proactively engage with customers to understand their needs and goals - Provide guidance, training, and ongoing support to help customers maximize the value of our products - Address customer inquiries and issues in a timely and professional manner - Collaborate with internal teams to advocate for customer needs and drive product improvements - Monitor customer satisfaction and identify areas for improvement or additional support - Maintain accurate records of customer interactions and feedback

Requirements: - Minimum of 4 years of experience in a customer-facing role - Excellent communication skills, both written and verbal - Strong problem-solving abilities and decision-making skills - Motivated and reliable, with a passion for customer success - Ability to work independently and as part of a team - Proficiency with CRM software and Microsoft Office Suite - Bachelor's degree in Business Administration or a related field preferred

Personality Traits: - Motivated: You are driven to exceed customer expectations and achieve success. - Reliable: You can be trusted to deliver high-quality service consistently.

Soft Skills: - Cooperation: You can work effectively with colleagues, clients, and partners to achieve common goals. - Decision-making: You can make informed decisions quickly and confidently to address customer needs.

Benefits: - Retirement plan - Company transportation - Training & professional development opportunities

Working Environment: At Enevo, we believe in fostering a collaborative and supportive working environment. As a Remote Customer Success Associate, you will have the opportunity to build strong relationships with colleagues, clients, and partners to drive mutual success.

Equal Opportunity Statement: Enevo is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to any of these characteristics.

Deadline to apply: 2024-07-14

If you meet the requirements and are interested in joining our team as a Remote Customer Success Associate, please submit your application before the deadline. We look forward to reviewing your qualifications and considering you for this exciting opportunity at Enevo.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.