Support Assistant - Work from home

Job Description:

Marimekko, a leading design company renowned for its original prints and colors, is seeking a Support Assistant to join our team on a part-time basis. This position allows for remote work from home in Helsinki, Uusimaa, Finland. As an Associate Level Support Assistant, you will play a crucial role in providing assistance to our customers and supporting the overall operations of the company.

Responsibilities: - Respond to customer inquiries via email or phone in a prompt and professional manner - Assist customers with product information, order placement, returns, and general inquiries - Maintain accurate records of customer interactions and transactions - Collaborate with team members to resolve complex customer issues - Monitor social media channels and respond to customer comments and messages - Provide administrative support to various departments as needed - Assist with data entry, filing, and other clerical tasks - Contribute to the continuous improvement of customer service processes and procedures

Requirements: - Minimum of 3 years of experience in a customer service or support role - Confident and hardworking personality traits - Strong persuasion and critical thinking skills - Excellent communication skills, both written and verbal - Ability to multitask and prioritize workload effectively - Proficiency in Microsoft Office and CRM software - High school diploma or equivalent; college degree preferred

Benefits: - Free food provided for remote employees - Visa sponsorship for eligible candidates - Gym membership reimbursement - Opportunities for professional development and growth within the company

Working Environment: At Marimekko, we believe in fostering a dynamic and inclusive workplace culture that values creativity, collaboration, and resilience. As a Support Assistant, you will have the opportunity to flourish in an environment that embraces change and responds resiliently to challenges.

Deadline to Apply: Interested candidates are encouraged to submit their applications by June 26, 2024.

Equal Opportunity Statement: Marimekko is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.