Customer Support Specialist, Jr

Requisition ID 98983- Posted -  Performance & Execution

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Position Summary:

Boeing Distribution is looking for a fixed term Customer Support Specialist entry level to support our Performance and Execution Team.

Under direct supervision, performs a variety of clerical duties of a routine and recurring nature including skilled typing, filing, data entry, and preparation of standard forms.

Essential Job Duties and Responsibilities:

• Enters document data (e.g. order entry) into computer and types various forms and documents and reviews customer purchase orders to assess order requirements.
• Collaborates with functions to monitor active purchase orders and ensures orders meet requirements and OTD and reviews customer order books and follow-up on actions required.
• Proofreads paperwork with computer for part number and for accuracy.
• Adheres to record keeping processes, operates all office machines and takes incoming calls and handles them in a professional manner.

Basic Qualifications (Required Skills and Experience):

• 0-2 years of related work experience
• Ability to read, write, and speak English fluently
• Clerical practices, office procedures, automated equipment, computers, and math.
• Customer Service Experience
• Microsoft Office (i.e. MS Excel, MS Word)
• Ability to enter large volume of orders in the system
• Ability to work in a fast-paced environment
• Experience working with an International Trade team

Preferred Qualifications (Desired Skills and Experience):

• Education:  Associate degree – Business Management or related field of study.
• 2-4 years of related work experience

Experience Level:

Job Type: Full-Time

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law .