NORWEGIAN CUSTOMER SUPPORT REPRESENTATIVE

Role Description:

As a Norwegian Customer Support Representative in E-commerce, your daily tasks will revolve around supporting and assisting our valued customers. This includes troubleshooting and resolving queries, providing product information and guidance, responding to customer feedback, and ensuring a high level of customer satisfaction. You will interact with customers primarily through phone calls, emails, and live chat. The role also involves keeping records of customer interactions, transactions, comments, and complaints. You will be expected to work remotely from home in Athens.

Company Description:

Patrique Mercier Recruitment is a world-class recruitment company specializing in connecting top talents with exciting career opportunities across Europe. We operate across a wide range of sectors, including aviation, finance, banking, automotive, social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, and energy. Our mission is to bridge the gap between skilled professionals and thriving industries, providing comprehensive support throughout the process.

Requirements:

• A valid European Union passport
• Fluency in Norwegian and English
• Excellent communication skills
• Customer-centric mindset
• Basic computer skills
• No prior experience required - we welcome fresh talent!

What We Offer:

• Competitive salary range
• Fully paid relocation package (including flight, transfer and hotel)
• Comprehensive, fully paid training
• Opportunities for career growth and development
• A chance to work in a diverse, multicultural environment
• The flexibility of remote work

Recruitment Process:

• New: Once we receive your application, we will review it to ensure it matches our requirements.
• Screening: If your application is shortlisted, we will arrange a remote interview to further assess your skills and qualifications.

We encourage you to take the next step in your career by applying for this exciting role via the application form. We look forward to receiving your application and exploring the potential of welcoming you to our team!