Clerk (文員)

Responsibilities

• Handle customers’ enquiries, quotations and orders
• Prepare regular reports for management
• Provide administrative and operational support to the sales team
• Participate in ad-hoc projects assigned by supervisor

Requirements:

• F. 5 / DSE or above
• At least 1-2 years relevant working experience in customer service, solid working experience in Logistics or Construction Company is an advantage.
• Proactive & courteous manner in phone answering
• Team work and able to work under pressure
• Attentive to details, well organized and independent
• Proficient in MS Office, including Word and Excel, Chinese word processing

職責:

• 負責接聽客戶電話、處理報價及跟進落單進度﹔
• 處理報表給管理層;
• 提供行政及業務上的支援給營業部組員﹔
• 跟進主管安排的工作

職位要求﹕

• 中五或DSE或以上程度﹔
• 至少一至兩年客戶服務經驗，曾在物流或建築行業工作者優先
• 投入主動，具有良好的溝通技巧及禮貌地回應客戶的查詢﹔
• 擁有團隊精神及能獨立處理事情﹔
• 細心、良好組織及執行能力﹔
• 熟識電腦操作，包括MS WORD, EXCEL及中文打字。

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