Customer Service Executive

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The Adecco Group is the world’s leading provider of workforce solutions, transforming the world of work through talent and technology. Each year, The Adecco Group provides over 1 million people around the world with career opportunities, guidance and insights.

The Adecco Group is a Fortune Global 500 company, based in Zurich, Switzerland, with more than 33,000 FTE employees in 60 countries and territories around the world. Adecco Group AG is registered in Switzerland (ISIN: CH0012138605) and listed on the SIX Swiss Exchange (ADEN).

We offer total workforce solutions including temporary staffing, permanent placement, career transition, talent development, and outsourcing. The Adecco Group partners with employers, candidates and, sharing its labour market expertise and insights to empower people, fuel economies, and enrich societies.

If you are looking for a career opportunity that meets your needs and life goals, speak with an Adecco consultant today to discover how we can help you.

Out client, a global high-end lifestyle brand operator, is looking for a Customer Service Executive (renewable contract) to join their operation team.

Job Responsibilities:

• To take up various posts including operation posts at the workplaces
• To handle customers’ enquiries & complaints 
• To provide high quality customer services and value added service 
• To handle all necessary tasks relating to membership program including cross selling and member recruitment
• To assist the event promotion and redemption activities
• Other duties assigned by supervisor
  

Job Requirements: 

• Diploma or above in any discipline 
• Pleasant, proactive and customer-oriented with good manners
• Prior work experience gained in customer service, hospitality, membership, retail brand or property management industry would be an advantage
• Good command of English and Chinese (Cantonese and Mandarin)

If you're interested in this role, please click Apply Now to apply for the position. For any further discussion on this role, please contact Ms. Rachel Cheng . 

如您對此職位感興趣，請點擊 Apply Now 上載您的的個人履歷申請此職位，若您對此職位有任何查詢亦可致電 與 Ms. Rachel Cheng 聯絡。

Please note that only short-listed candidates will be notified. All information gathered will be treated in strict confidence and solely used for recruitment purposes.