Customer Service Officer

Our client is a reputable Life Insurance Company with a global presence. To cope with their business growth, they seek a CSO to join their team to support the business servicing needs. 

The incumbent will be reporting to the Manager directly. 

Job Description:

• Key responsible to handle incoming hotline enquiries from customers as well as sales channels in a professional manner.
• Communicate and coordinate with different parties to ensure timely resolution of customers request and problems according to the company’s guidelines.
• Deal with ad-hoc tasks assigned by superiors conscientiously.
• Willingness to rotate between customer service centers located in different locations.

Job Requirements:

• Diploma holder or above with minimum 2 years of solid experience in Customer Service or Call Centre preferable in financial services or insurance sectors. 
• Knowledge of Life and Medical insurance products is an advantage.
• Good communications and language ability.
• Excellent command in both written and verbal English and Chinese.

Languages
Fluent in Cantonese, English and Mandarin 

Interested parties please email your resume to [email redacted, apply via Company website] for consideration. For job enquiries, please call for more details.

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