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1. Plan the platform express regional operation strategy and manage the region according to business development needs The operations team is responsible for the platform express customer experience indicators 2. Optimize the platform express operation process, improve express operation efficiency, improve terminal service quality, and improve customer experience. 3. Monitor the daily operations of the regional operation team and express service providers and promote improvements. , and can effectively guide the implementation of the theater improvement plan 4. Develop daily work standards for platform express delivery area personnel to ensure that the work content can cover all abnormalities in the platform express delivery business, prevent the occurrence of customer complaints in advance, and improve the work efficiency and efficiency of front-line operation personnel Professional level 5. Establish a complete overall score assessment management system and service provider assessment system to ensure the normal operation of the platform's express delivery business. , 1. Logistics/supply chain management and other related majors will be given priority 2. More than 5 years of experience in the logistics industry, familiar with the operation of the entire logistics chain, familiar with the e-commerce logistics operation model, and those with experience in large Internet companies will be preferred 3. Have good overall planning and execution capabilities, good communication and expression skills, and strong writing skills 4. Be sensitive to data and have certain data analysis capabilities 5. Be honest, proactive, serious and careful.
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