Senior Officer / Officer, CS & Operations

About Eddid Holdings Group

Based in Hong Kong, leveraged on its internationalisation blueprints and diversified business, Eddid Holdings Group provides individual investors and institutions a comprehensive, one-stop investment platform. Since establishment in 2015, the Group has grown rapidly through business expansion and mergers and acquisitions. The business of Eddid Holdings Group currently covers HK & US equity trading, HK and global futures trading, leveraged foreign exchange trading, asset management, precious metal trading, personal and business loan, trust, insurance consultancy and FinTech development. The Group's business network spans across major financial markets in Asia and Americas, assisting clients to construct an international investment portfolio with global quality assets.

Major Members

• Eddid Financial Holdings Limited
• Eddid Securities and Futures Limited
• Eddid Bullion Limited
• Eddid Insurance Consultancy Limited
• Eddid Credit Service Limited
• Eddid Trust Limited
• Eddid Securities USA Inc.
• Eddid Capital Limited
• Eddid Fintech Limited

website: Eddid Holdings Limited 

Eddid Securities and Futures Limited (Eddid Securities and Futures) is a core member of the Eddid Holdings Group. It was incorporated in Hong Kong in 2015. It relies on professional investment and research capabilities, excellent business capabilities, and comprehensive competition with abundant capital strength.

Possessing the profession, we successively obtained the 1, 2, 3, 4, 5 & 9 regulated activity licenses issued by Hong Kong SFC (Central Code: BHT550), and also a HKSE Participant (02047) (OTP-C broker code: 0974 and 0977). As a leading new first-line Internet licensed brokerage firm, EDDID Securities & Futures is committed to providing investors with an intelligent, one-stop global trading service platform. Currently, our businesses covers Hong Kong stocks, US stocks, Hong Kong futures, global futures and asset management, etc.

EDDID Securities & Futures attaches great importance to the improvement of overall investment and research strength, actively attracts and trains outstanding investment and research talents, integrates information, reporting, investment education and financial technology intelligence, empowers investment decisions every kilometer, and helps investors strive for over-predicted return on investment.

To cope with rapid expansion in the Great China region, we are recruiting capable talent to join us.

Key elements of the job:

• Handle phone and email inquiries from clients in a timely and professional manner
• Assist with client on-boarding, including document verification, KYC, CDD, and AML procedures
• Collaborate with the sales team to ensure a smooth client on-boarding process
• Provide support services to the Hong Kong, PRC & Overseas business units
• Assist with ad-hoc projects as assigned

The ideal candidate:

• Bachelors or Associate Degree preferred
• Minimum of 2 years of operations and/or customer service experience in the financial industry
• Fluent in spoken and written English, Cantonese and Mandarin
• Strong communication, interpersonal, and problem-solving skills
• SFC Licensee for Type 1 & 2 is preferred

We offer an exciting career opportunity to the successful candidate. Please email your detailed resumes with current and expected salary and availability by clicking “Apply Now”.

All information provided will be treated in strict confidence and used solely for recruitment purposes.

All information provided will be treated in strict confidence and used solely for recruitment purposes. We offer an exciting career opportunity to the successful candidate. Please email your detailed resumes with current and expected salary and availability by clicking “Apply Now”.