Associate Manager, Accounts Receivable

Job Summary

As Associate Manager, Accounts Receivable within PowerSchool, the successful candidate will be a dynamic and organized self-starter who can lead a multi-location accounts receivable team. The Associate Manager will analyze accounts receivable trends and drive resolution of collections issues working directly with customers and internal team players to achieve accounts receivable goals.

Responsibilities

Essential duties and responsibilities include the following. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Lead and develop the Accounts Receivable team, achieving/exceeding established goals.
• Responsible for ongoing monitoring and assessment of the team's assigned customer accounts, including the overall Accounts Receivable process.
• Support and/or resolve customer claims - disputed items while providing feedback to those processes to prevent similar errors in the future.
• Handle escalated collections decisioning and must be able to gather and analyze other pertinent data to determine next steps.
• Lead and/or participate in Accounts Receivable projects.
• Play a key role in general process improvements and process documentation - act as SME and super user; develop/maintain SOPs, training documentation and Internal/SOX Controls.
• Provide support during internal and external audits.
• Partner with key stakeholders such as Customers, Customer Success, Sales, Legal and Accounting teams to resolve issues.
• Manage process regarding collections placed with third party collection.
• Create reports to support or improve operational efficiencies.

Qualifications

Qualifications
To be considered for and to perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required.
Qualifications include:
• Bachelor's degree in Finance, Accounting, or related field
• 3+ years of progressive experience in Accounts Receivable
• Advanced Excel skills
• Previous experience with Salesforce and NetSuite required
• Strong business acumen, analytical skills, detail-oriented
• Must have good time management skills
• Ability to manage multiple projects and meet deadlines
• Excellent interpersonal and communication skills
• Anticipate issues, solve problems, and recommend solutions while exercising good business judgment