Job Description - Front Office Executive - Hiring Now
We are searching for a brilliant Front Office Executive to join our incredible team at Svenska Design Hotels in Mumbai Maharashtra Growing your career as a Full Time Front Office Executive is a terrific opportunity to develop useful skills. If you are strong in people management, project management and have the right personality for the job, then apply for the position of Front Office Executive at Svenska Design Hotels today!
Position: Front Office Executive Company: Svenska Design Hotels, a European chain of boutique hotels from Sweden Location: Upscale Boutique Hotel in Lokhandwala Complex, Andheri West, Mumbai Salary: Rs.1.8 to Rs.3.0 lacs per annum Experience: 2+ years of front-office experience in a business hotel Responsibilities: Guest Engagement: Greet and welcome guests with warmth and professionalism, providing personalised assistance throughout their stay, ensuring utmost satisfaction. Team Leadership: Supervise and mentor the front office team, fostering a collaborative and service-oriented environment. Operational Excellence: Manage guest check-ins, check-outs, and reservations efficiently, ensuring seamless processes. Handle guest concerns promptly and effectively. Communication: Demonstrate excellent English communication skills to engage with diverse clientele, responding to inquiries and providing accurate information. Hospitality Expertise: Utilise your hospitality degree/diploma to uphold high standards of service, ensuring every guest encounters the unique essence of Svenska Design Hotels. Revenue Optimisation: Collaborate with the sales and marketing teams to drive upselling and cross-selling opportunities, contributing to the hotel's financial success. Training and Development: Conduct training sessions to enhance team members' skills, ensuring consistent service excellence. Qualifications: Bachelor's degree or diploma in Hospitality Management or related field Proven experience in front office operations, with a passion for delivering impeccable guest service Exceptional interpersonal skills to connect with guests and team members Fluent English communication is a must; additional language proficiency is a plus Leadership acumen and the ability to inspire and guide the front office team Tech-savvy with proficiency in hotel management software Flexibility to work in a dynamic, fast-paced environment Please submit your resume along with your current and expected compensation to
Benefits of working as a Front Office Executive in Mumbai Maharashtra:
● Learning opportunities ● Opportunities to grow ● Competitive salary
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