Job Description - Inside Sales Team Lead - Immediate Start
We are hiring an ambitious Inside Sales Team Lead to join our exceptional team at Turno in Bengaluru Karnataka Growing your career as a Full Time Inside Sales Team Lead is a fantastic opportunity to develop excellent skills. If you are strong in decision-making, people management and have the right experience for the job, then apply for the position of Inside Sales Team Lead at Turno today!
About Role Play an integral role in achieving our ambitious customer experience and business objectives. You will groom & nurture your span into best-in-class PSEs who can achieve desired business goals month on month. You will bring in strong team management skills combined with a solid target-oriented mindset. You will set up best practice processes, enhance the overall experience we give to our customers and drive targets for the team. We serve Driver/Business owners looking for business expansion. You will be a true thought partner to every prospect and customer we interact with, ensuring that they go ahead in the cycle with a solution. Responsibilities: Be responsible for meeting and exceeding the city-level targets along with your own OKRs. Be responsible for continuously developing a team of agents into fantastic relationship executives. Be responsible to ensure that key productivity metrics like dialed calls, TT and QLs of each team member are achieved without compromising on quality. Be responsible to assess the leads pipeline of each city you are responsible for and prioritize call tasks accordingly, ultimately ensuring that the active leads bucket is fully utilized. Be responsible for leading and closely tracking experiments / pilots, if any, that are run time to time. Take responsibility for real-time call queue management in order to ensure hygiene of input metrics. Be responsible for schedule adherence of each & every individual within the team. External Skills And Expertise: Graduation / Post Graduation or equivalent 5-7 yrs of relevant experience in handling a team of inside sales or pre sales agents. Track record of over-achieving targets Strong phone presence and experience outbound/tele sales calling. Experience in driving productivity & performance metrics goals Experience working with Leadsquared or similar CRM Excellent verbal and written communications skills Strong listening and presentation skills Proven pre sales / inside sales experience Ability to multitask, prioritize, and manage time effectively Display a high level of professionalism, integrity, and maturity. Understanding of automobile domain will be an added advantage
Benefits of working as a Inside Sales Team Lead in Bengaluru Karnataka:
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