Sales Engineer

POSITION / TITLE: SALES ENGINEER

He/She will be responsible for the technical relationships with prospects and will work internally with sales and product development to identify and communicate solutions to meet customer business needs.

RESPONSIBILITIES

• Conduct sales meetings and deliver sales presentations that demonstrate products either online or in person with qualified prospects with the Account Manager.
• Effectively articulate platform features & differentiators to prospects and help them understand the technical value and benefits of the solution.
• Clearly articulate the value of offerings to audiences ranging from CxOs to Engineers.
• Provide hands-on deep technical product walk-through of product features for various technical audiences and address technical questions and overcome barriers of adoption.
• Help clients define an evaluation criteria & demonstrate how we meets it.
• Participate in consultations and/or product capability assessments with prospects.
• Prepare and deliver targeted PowerPoint presentations product demonstration for prospects.
• Setup and/or build product demo environments and assets.
• Assist in delivering proof of concept / pilot projects that demonstrate value.
• Create proposals and responses to RFI/RFP documents.
• Conduct solutions workshops with prospects to define business requirements and processes.
• Be a subject matter expert in the field of messaging, mobile, and cloud to become a trusted partner to the prospect.
• Develop & maintain relationships with prospects, existing customers, and channel partners.
• Assist marketing with trade shows, case studies, creating demo scripts, demo videos and white papers.
• Travel to customer and prospect meetings is expected. The amount of travel may vary each week. We expect the overall 25-50% nights spent on the road.
• Develop and maintain a broad knowledge of the technology industry especially enterprise bots and messaging platforms to stay aware of trends, issues and competition.

EXPERIENCE REQURIED

• At least 5 years of experience in pre-sales or software development or a technical role working with enterprise software systems.

MUST HAVE SKILLS

• Mobility / wireless solutions experience (device manufacturers; network providers; mobile network standards; on device applications; mobile web browser applications; SMS applications).
• Functional enterprise software integration experience using standard integration protocols such as Webhooks, REST APIs, Web Services, and RSS.
• Software application development experience – mobile application development experience is a nice to have.
• Ability to understand enterprise security, encryption and single sign-on capabilities.
• Proficient with Microsoft Word, Excel, PowerPoint, MS Project and Visio.
• Excellent verbal and written communications skills.
• Exceptional time management and organization skills.
• Experience communicating with CxO executives, Marketing and other line of business owners, and technical audiences is desired.
• Proficient with online presentation and training services (RingCentral, GoToMeeting, WebEx, etc).
• Experience with Salesforce.com or equivalent sales force automation tool.
• Proficient with Smart Phones: iPhone, Android, Windows Mobile, and Blackberry.
• Proficient with MacOs, Windows 7 or 8, and Linux.

OTHER SKILLS WE’D APPRECIATE

• Industry vertical experience in financial services, healthcare, travel and hospitality, mobile ecommerce or social networking is a nice to have.

EDUCATION QUALIFICATION

• Bachelors in Engineering or Masters in Computer Applications Business Information Systems (BIS) is a plus