Senior - Front Office & Administration

About us

valantic stands for 'digital now'. We show our customers what is possible in digitalisation today - from strategy to tangible realisation. Our service portfolio includes consulting, services, solutions, and our own software products in the areas of banking, customer engagement & commerce, business and predictive analytics, SAP / ERP consulting, enterprise software and supply chain management. Our recipe for success is based on our elements. The 'elements' are more than 3,000 digital experts. We are organised in expert teams and competence centres at 40 locations.

We are the elements of the digital now.

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Role: Senior - Front Office & Administration

Location: Bengaluru

Experience: 4 to 6 Years

Job Description:

• Professional qualification in a relevant field; Degree is an added advantage.
• At least 4-6 years proven work experience as an office administrator.
• Experience handling service providers i.e., Transport, ticketing, office suppliers, accommodation.
• Thorough knowledge of customer service, office management and basic bookkeeping procedures.
• Ability to use Microsoft Office including Word, Excel, Access and PowerPoint.
• The ability to create a positive, everlasting impression with the most professional, courteous and expedient manner and to continually strive for superior client service.
• Enjoys dealing with people daily and is tolerant of rude people, polite but assertive.
• Proactive, punctual and reliable.
• Good organizational and multitasking abilities.
• Superior verbal and written communication skills, with an emphasis on tack and diplomacy
• Business driven, people focused, with exceptional influencing skills; excellent organizational, multi-tasking, presentation and time-management skills.
• Passion for social enterprise, development of people and environmental benefits.
• Record Management: Electronic and paper filing systems are well maintained.

Roles and Responsibilities:

• As the first point of contact for valantic clients, one will oversee the front office by answering incoming calls, replying to general correspondence and dealing with enquiries.
• Monitor and oversee to the general cleanliness of the office.
• Coordinate meetings and functions for the valantic office
• Procurement and proper management of office supplies and assets
• Manage all travel, hotel & airport transfers for valantic employees (the service will be for all Uganda & visiting valantic employees)
• Responsible for office administration payments within approved expense limits and they are made within reasonable time to ensure business continuity (office courier service, office telephone, office cleaning services, office utility bills (power, water, wifi, security), office catering & lunch management services)
• Maintain and file all business records in a systematic manner.
• Takes personal responsibility for performance. Champions continuous improvement and inspires others to deliver whilst balancing risk, business competitiveness and customer satisfaction.