Asset Services Notifications Officer

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Job Description - Asset Services Notifications Officer

Job Title: Asset Services Notifications Officer

Corporate Title: Officer

Location: Dublin

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview:

Our Central Park office in Leopardstown, boasts modern facilities based in Dublin’s premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy.

Role Description:

An exciting opportunity has become available within the Asset Services department.  EMEA Asset Services department are responsible for corporate action event types relating to equity and debt products.

Dublin Asset Services is a globally aligned function reporting to the Global Head of Asset Services. The department works closely with colleagues in London, US, and Asia Asset Services. The Event Capture and Notifications team is strategically aligned within the department to provide accurate and complete Corporate Action notifications for all European markets to Prime Broker, Trading and Swaps client base. The team works on the full front to back flow of the Notifications life cycle, and gains exposure to a wide range of markets and complex event types for the EMEA region.

Responsibilities:

  • You will collate and interpret information on corporate action events received from our agent banks and various feeds.
  • You will reconcile data and accurately process event notifications within agreed SLAs.
  • You will monitor incoming queries to ensure they are answered accurately and in a timely manner.
  • You will review team processes and identify focus areas for potential improvement.
  • You will maintain risk within the levels set by the management team.
  • You will liaise with and resolve asset servicing related queries for clients, internal and external.

What we are looking for:

  • You will have knowledge of Banking / Financial services industry.
  • You will have dividend or corporate actions experience ideally
  • You will have the ability to work under pressure and to tight deadlines and to work as part of a team.
  • You Will have a flexible approach to work and the needs of the department.

Skills that will help:

  • Ability to drive multiple deliverables within tight timelines.
  • Ability to escalate issues and manage risk.
  • Excellent PC skills.
  • Good communication skills.
  • Attention to detail.
  • Good problem-solving skills.

Benefits of working at Bank of America:

Ireland

  • Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
  • Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
  • 20 days of back-up childcare and 20 days of back-up adult care per annum 
  • The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc.
  • Access to an Employee Assistance Program for confidential support and help for everyday matters
  • Access to free counselling through the Employee Assistance Program and virtual GP services through our private health care plan
  • Ability to donate to charities of your choice and the bank will match your contribution
  • Opportunity to access our Arts & Culture corporate membership program and receive discounted entry to some of Ireland’s most iconic cultural institutions and exhibitions.
  • Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local community.

Bank of America:

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, membership of the Traveller community, age, sexual orientation, pregnancy or maternity, civil status,  socio-economic background, family status or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirement

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