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We are seeking a Customer Service executive for our client, one of Ireland's premium employers. A terrific package with hybrid options (50/50) is available for the successful candidate.
The role has two main duties:
Experience:
• Experience in a customer service or client support role
• Experience in onboarding new customers or clients preferred but not essential
• Experience in managing and tracking projects
• Experience in data entry and management preferred
Business/Technical Skills:
• Strong organisation Skills.
• Strong customer service and interpersonal skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects and deadlines simultaneously
• Ability to communicate effectively in writing and verbally
• Proficient in using Microsoft Office suite including Microsoft Dynamics CRM experience
Personal characteristics
• Reliable - consistency of performance and dependability
• Responsive - willingness and readiness to provide service
• Courteous and friendly
• Listening/understanding
• Punctual and organised
• Team player and ability to work collaboratively
• Ability to work with a diverse range of people
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