Food & Beverage Supervisor

Assistant Food & Beverage Manager

Druids Glen Hotel and Golf Resort is seeking to hire an Assistant Food and Beverage Manager to join the highly successful team in the F&B operations. The hours involved will include both early and late shifts and will include mid-week and weekend work.

The ideal candidate will have:

Minimum 2 years' experience in F&B Supervisory roles

Prior experience within a 5-star hotel

Organisational & planning skills

Creative & can engage well with the other team members & guests

Be able to adapt to change and work well under pressure

Key Duties:

To assist in the overall smooth operations of the hotel with focus in Food & Beverage but also assist Rooms departments.

To ensure appropriate levels of customer care are always delivered to our guests.

To assist other department managers in drawing up rosters on a weekly basis in line with business needs.

To hold daily team briefings in the department(s) to ensure effective communication.

To ensure a high level of hygiene throughout the department always

To ensure an appropriate and comprehensive customer feedback system is in operation and the results are reflected in services and training.

To provide support where necessary in all areas of the hotel.

To ensure a high level of security throughout the hotel through constant monitoring and taking appropriate preventative action.

To ensure we have a highly motivated team and all problems are resolved immediately.

To assist with staff induction, selection, recruitment and disciplining of the team in line with hotel policy.

To plan and always carry out training within the department to ensure consistency of the required standards.

To support & lead our meeting & events functions with focus on small to large meetings, sports teams & social events.

To check all closing procedures are completed by each department

To ensure all areas of the hotel are locked & secure.

To be fully conversant with and adhere to all rules and regulations of the hotel, with specific regard to:

Hygiene

Fire procedures

Health and safety at work

To attend training sessions as required

To assist in replying to any Guest Assistance correspondence as required.