Retail Store Manager

Retail Store Manager - Waterford

New Store Opening. Be part of our exciting new store in Waterford.

As a confident and charismatic leader, you will really have a passion for retail and the knowledge and experience necessary to drive sales, profitability and develop your team into the next stage of their career. You will be able to plan, prioritise and manage finances and people, and what will set you apart is your attitude, mindset and leadership skills. We expect you to take huge pride in what you do, and you'll make sure that the shop floor looks amazing, and all of the stock is merchandised in the correct place looking its best. Your desire to do the right thing for your team and your customers, while shaping a meaningful career for yourself will give you a meaningful career at Choice.

Leading by example, you'll role model the Choice way of doing things. Highly present and hands-on, you will make sure that every team member understands the importance of sales and the part they can play in making the store successful. Every week you'll build customer loyalty, and high operational standards.

Choice is an Irish owned and operated family business that has been trading successfully in Ireland for over 40 years. Thanks to our loyal customers we have expanded and developed over that time, and now employ over 300 people in our stores, head office and 2 distribution centres. Our ethos is to offer a large variety of quality products at the lowest prices possible, we always give our customers more choice and more value.

We don't expect you to know everything about Choice. This is why we train you at our training academy and develop our Store Managers to build the knowledge, confidence and skills they need to be the best and give our customers exceptional service every time they visit our Stores. However, you will need enthusiasm for customer service, good leadership skills, the motivation to learn and a real passion for helping people and going that extra mile.

Key Responsibilities:

Provide Training and development to all members of your team within the stores

Actively manage employee performance and probation reviews through the relevant procedures

Ensure new and existing plans, procedures and updates have been communicated efficiently to all members of each store team

Lead by example and be a role model, always display exemplary leadership behaviour

Deliver an exceptional customer focused store experience by leading the team to a customer focused approach

Ensure yourself and the team have up to date product knowledge, achieving customer loyalty and building the reputation of the brand

Organise workflow, ensuring the team understand their roster, duties and delegated tasks

Visually ensuring the store always looks great having a keen eye for detail for merchandising and standards

Monitoring employee productivity and providing constructive feedback and coaching

Flexibility, willing to take on additional tasks and assist in the execution of new projects

Maintain a professional positive 'can do' attitude at all times

Overall responsibility for each store performance, ensure sales targets are met and all KPIs are meeting expectations

Ability to learn a variety of job descriptions

Professionally deal with any complaints/requests from customers to maintain the Company's reputation

Oversee in store promotional/seasonal displays

Maintain strict levels of confidentiality with regards the business and its employees

Follow and implement all Company Policies and Procedures to help drive the business

Follow and carryout Store Cash Management and back office processes

Ensure store Security and Health & Safety procedures are followed and implemented at all times

Any other duties that may be assigned to you by your Manager

Experience & Qualifications:

At least 1 years retail management experience in a fast-paced environment

. Big Box retail experience preferred

Experience of managing a large team

Excellent people skills

Excellent store standards

Can foster excellent working relationships with many different people across different functions and locations

Ability to work on own initiative and as part of a team

Strong Leadership skills

Evidence of building and nurturing a team

Amazing attention to detail and a keen eye for merchandising 

Other:

This is a full-time 40 hours per week permanent role

Working any 5 out of 7 days including early, late and weekend shifts

Competitive salary

Cycle to work scheme

Staff discount

Employee Assistance Programme

Education opportunities

Ongoing training

20 days annual leave