Operations Associate

Job Description:

As an Operations Associate at Airbnb Ireland, you will play a crucial role in ensuring the smooth operations of our business in Waterford, Munster, IE. You will work as part of a dynamic team, tackling various tasks to support the overall functioning of our operations.

Responsibilities: - Conducting research on local market trends and competitor analysis to support business decisions - Managing reservations and bookings, ensuring accuracy and timely communication with guests - Handling customer inquiries and providing exceptional customer service, demonstrating empathy and understanding in all interactions - Assisting with property maintenance and ensuring all accommodations meet company standards - Collaborating with cross-functional teams to streamline processes and improve operational efficiency - Supporting the implementation of new initiatives and projects to drive business growth - Keeping accurate records and documentation in compliance with company policies

Requirements: - Bachelor's degree in a related field - 3 years of experience in a similar role - Excellent communication skills and the ability to multitask in a fast-paced environment - Strong attention to detail and organizational skills - Proficient in using Microsoft Office Suite and other relevant software - Adaptability and resilience in handling challenges and changes in responsibilities - Ability to work effectively in a diverse team environment

Additional Requirements: Personality traits: adaptable, resilient Soft skills: adaptability, research

Benefits: - Dental insurance - Training and professional development opportunities - Free accommodation through Airbnb's employee program

Working Environment: At Airbnb Ireland, we prioritize understanding and empathy in all interactions. We value diversity and inclusion, creating a supportive and collaborative working environment for all employees.

Equal Opportunity Statement: Airbnb Ireland is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.