Clinical - ServiceCare Coordinator

Job Description:

Job Title: Service/Care Coordinator 1

Location: Remote

Shift: (Between the hours of 8am9pm. Will be based on business needs)

Duration: 6 months (Possible Extensions)

Summary:

• Provide support to medical behavioral and social support staff to determine needs eligibility and services for members.
• Conduct screening and risk assessment interventions per program guidelines.

Job Responsibilities:

• Identify special needs members through the completion of health screens and other resources.
• Work with community outreach/member advocates to coordinate member care.
• Educate providers and community resources on program components and available support services. Educate members with special needs to foster compliance with program and positively impact outcomes.
• Conduct site visits as appropriate for programs and provide support to other special programs.
• Assist with modification and management of care plans under the direction of a Registered Nurse in conjunction with member medical consenter or caregiver Department of Family and Protective Services (DFPS) caseworker and family if applicable as well as the managing physician.

Walk me through the daytoday responsibilities and Must have for this positiom:

• Work in Call Center Enviornment Must Have Medical Background Working with children and youth.

Education/Experience:

• Bachelors degree in Social Work Health Services Behavioral Science or related field or equivalent experience. 02 years of experience