Lead Project Management

Designation/Role: Lead Project Management

Experience 4 Years

Office Location: Gurgaon / Mumbai / Bangalore

Working Mode: WFO 6 Days

Job Description:

As a Lead Project Management you will be responsible for developing customer relationships that promote retention and loyalty for our Enterprise clients. Your job will be to work closely with customers and ensure their satisfaction with the services they receive and to improve upon areas of dissatisfaction.

Key Roles & Responsibilities:

Project Planning and Execution:

• Define project scope objectives deliverables and success criteria in collaboration with clients and internal stakeholders.
• Develop comprehensive project plans including timelines milestones resource allocation and budgets.
• Monitor project progress identify and mitigate risks and resolve issues to ensure project delivery within scope schedule and budget constraints.
• Coordinate and manage project resources both internal and external to ensure alignment and efficient execution.

Client Relationship Management:

• Build and maintain strong relationships with clients acting as a trusted advisor and the primary point of contact for projectrelated matters.
• Conduct regular project status meetings and communicate project updates risks and issues to clients and stakeholders in a clear and concise manner.
• Manage client expectations ensuring alignment between project objectives and deliverables.

Collaboration:

• Lead and motivate crossfunctional project teams including developers engineers designers and other stakeholders to ensure effective collaboration and project execution.
• Provide guidance coaching and mentorship to team members fostering a positive and collaborative work environment.
• Facilitate effective communication and knowledge sharing among team members promoting a culture of transparency and continuous improvement.

Quality Assurance and Risk Management:

• Define and implement quality assurance processes and standards to ensure the delivery of highquality solutions that meet client requirements.
• Identify assess and manage project risks proactively addressing potential issues and implementing appropriate mitigation strategies.
• Conduct thorough project reviews and postimplementation evaluations to identify lessons learned and areas for improvement.

Stakeholder Communication and Reporting:

• Prepare and deliver regular project status reports including key metrics milestones achieved risks and issues to project sponsors stakeholders and senior leadership.
• Communicate project updates and progress through presentations meetings and written documentation.
• Engage in effective and timely communication with internal teams clients and other stakeholders to ensure alignment and transparency.

Qualifications:

• Bachelors degree in Computer Science Engineering Information Technology or a related field (Masters degree preferred).
• At least 4 years of experience in technical project management preferably in a consulting or professional services environment.
• Strong understanding of software development methodologies agile frameworks and project management best practices.
• Proven track record of successfully managing and delivering complex technical projects within scope schedule and budget.
• Excellent leadership and team management skills with the ability to lead and motivate crossfunctional teams.
• Exceptional communication and stakeholder management abilities with the capacity to build strong relationships with clients and internal stakeholders.
• Solid problemsolving and decisionmaking skills with the ability to prioritize and manage multiple tasks and projects simultaneously.
• Proficiency in project management tools and software.
• Relevant certifications such as PMP (Project Management Professional) or Agile certifications are a plus.

About FieldAssist:

FieldAssist is a toptier SaaS platform that specializes in optimizing Routeto Market strategies and enhancing brand relationships within the CPG partner ecosystem. With over 100000 sales users representing over 600 CPG brands across 10 countries in South East Asia the Middle East and Africa we reach 10000 distributors and 7.5 million retail outlets across GT and MT every day. Our goal is to equip sales teams managers distributors sales heads and CXOs with an allinone platform enabling them to make informed decisions that drive growth. FieldAssist is a Proud Partner to Great Brands like Godrej Consumers Saro Africa Danone Tolaram Haldiram s Eureka Forbes Bisleri Nilon s Borosil Adani Wilmar Henkel Jockey Emami Philips Ching s and Mamaearth among others.

Know You Leaders:

Paramdeep Singh Anand is the CEO at FieldAssist. His journey started with founding his own venture in the FMCG space. After a successful first exit in 2014 he shifted gears and ventured into the technology industry to develop India s flagship B2B SaaS product FieldAssist. Technology excites him and the Consumer Goods industry is his passion and FieldAssist is the perfect fusion of both worlds. Right now his focus is on creating a unified ecosystem of technology products that empower companies to build great brands.

Chitransh Jain is the Chief Customer Officer at FieldAssist and is leading a team of over seventy. He started his journey as a Customer Success Manager and has succeeded to lead the entire department within five years of service. With over 200 executed projects Chitransh is focused on helping leaders at CPG brands in driving automation in their organization and building robust sales and distribution gotomarket strategies for their companies.

FieldAssist on the Web:

Website:

Culture Book:

LinkedIn:

project management best practices,client management,team management,client relationship management,communication,decision-making,collaboration,stakeholder communication,project planning,stakeholder management,leadership,problem-solving,business analysis,agile frameworks,team building,quality assurance,risk management,execution,software development methodologies,reporting,prioritization,project management,proficiency in project management tools and software