Senior Showroom Supervisor

Reporting directly to the Sr. Showroom Manager takes a holistic approach to showroom performance, empowering and guiding a tea m of sales staff to achieve ambitious targets and cultivate a thriving sales environment.

JOB RESPONSIBILITIES

• Drive the team towards exceeding sales goals and optimizing display standards, customer service, and policy compliance.
• Conduct comprehensive on-the-floor coaching and training sessions, fostering high-performing and confident sales teams.
• Manage the onboarding and development of new staff, ensuring they thrive and excel beyond their probationary period.
• Champion a culture of collaboration, professionalism, and optimism, motivating the team to consistently exhibit a positive and proactive attitude.
• Lead the implementation of promotional campaigns, layout changes, and seasonal adjustments, collaborating with relevant departments for seamless execution.
• Analyze sales data, identify trends, and implement strategic adjustments to maximize revenue and profitability.
• Ensure safe product handling and movement, minimizing damage and shrinkage costs.
• Maintain open and transparent communication with the Showroom Manager, ensuring accurate information flow and consistent store operations.
• Assume the "Duty Manager" role during manager absences, overseeing the showroom, approving discounts and returns, and escalating issues as needed.

CANDIDATE REQUIREMENTS

• Minimum 5 years of successful leadership experience in retail, managing and motivating diverse teams.
• In-depth product knowledge in sanitary and tiles
• Proven track record of exceeding sales targets and setting new revenue benchmarks.
• Excellent communication, interpersonal, and presentation skills.
• Strong financial acumen with an understanding of key retail metrics.
• Proficiency in MS Office Suite and retail management software.
• Fluency in English; Arabic is a significant advantage.