Customer Service Representative - Manufacturing Company - Mandarin Speaker

Job description

• Sales appointment arrangement for the sales team from the lead and database provided by the company
• Respond to customer inquiries and complaints on company's services and products
• Maintain and update sales and customer records/ database/ reports
• Assisting sales team in all aspects of sales processes, documentations and administrative supports
• Assist in general office administration work as and when required

Requirements :

• Candidate must possess at least Diploma/Professional Degree in any field
• Proficient in Mandarin, English and Bahasa Malaysia
• Fresh graduates are also encourage to apply.
• Required Skill(s): Good communication skill, customer service skill, computer literacy, planning and management
• Responsible and discipline to work