Homestay/Hotel Operation Supervisor

Job Description

• Ensures all telephone calls are answered as quickly and efficiently as possible.
• Maintaining observation over guests and guests’ property to ensure security alerts are kept to a minimum.
• Report any maintenance issues to the correct department and check to ensure the work has been completed.
• Uses a wide range of coaching skills to ensure that the team are well motivated and informed of day to day activity.
• Play an active role in the enhancement of the relationship between Front Office, Housekeeping and Maintenance.

Job Requirements

• Preferable having hotel operational/management experience
• A team player with high commitment
• Strong communication skills
• Knowledge in Excel, Words and other computer skills