Information Technology Engineer

Job description

Company Description

AddOn Systems Malaysia, located in WP. Kuala Lumpur, is a leading IT solutions provider with a regional presence under its parent company AddOn Systems Group, headquartered in Singapore. With over 15 years of experience, AddOn Systems has established itself as an authorized operator and service center for renowned brands like Lenovo, Asus, and HP. The company offers a wide range of services, from retail presence and basic IT infrastructure setup to end-to-end turnkey solutions for businesses of all sizes. AddOn Systems is dedicated to helping companies succeed in the competitive marketplace by providing innovative technologies and technical expertise.

Role Description

This is a full-time on-site role as an Information Technology Engineer at AddOn Systems Malaysia, located in WP. Kuala Lumpur. The Information Technology Engineer will be responsible for troubleshooting, providing technical support, ensuring network security, and managing networking tasks. The engineer will also work closely with the team to implement and maintain IT systems and contribute to technology-related projects.

Responsibilities:

• Install, configure, test and maintain operating systems, application software and systems management tools
• Correspondence with customers (including overseas) request
• Ability to troubleshoot on-site and online
• Liaise with vendors and other IT personnel for problem resolution
• Maintaining customer infrastructure & networks
• Knowledge of firewall, Active Directory, backup solutions
• Able to articulate issues and solutions to customers
• Knowledge of Cloud applications like Office 365, and Azure

Backup Solutions, Cloud Applications, Firewall, Network Security, Active Directory, Operating Systems, Office 365, Azure, Application Software