Infrastructure Engineer

About Tune Protect

Tune Protect strives to be the go-to insuretech for millennials and Gen Z. We are listed on the main market of Bursa Malaysia since 2013 where our main business is insurance, reinsurance and going forward - insurance technology solutions! We are simplifying consumer's experience with different products and technology that complement consumer's lifestyle needs!

We Are Hiring!

There’s a lot of things happening at Tune Protect and we are looking for creative, agile, independent and fast paced - all rounder hustlers to join us on this challenging, yet amazing journey. If you’re experimental and aren’t afraid to make mistakes, welcome!

The Core Job

Here, you will formulate creative solutions for our customers, juggle numerous items in making them simple, own and drive initiatives, and collaborate with super fun and hard-working group of people who are utterly passionate about their mission.

1. Configuration, Administration, Maintenance and Troubleshooting of enterprise servers for both Windows and Linux.
2. Strong Windows and Linux system administration skills a must.
3. Experience with VMWare vCenter administration
4. Experience with IT Operations Platforms such as ManageEngine a strong plus
5. Experience with any Cloud (AWS/GCP/Azure/Huawei/Alibaba) a strong plus
6. Troubleshooting, diagnosing, and resolving server hardware, OS, and network issues working closely with vendors where required.
7. Monitoring server and network performance metrics to ensure SLAs are kept
8. Forecasting server/network usage taking into account user/application projections.
9. Closing any audit issues with respect to server and network
10. Experience in Backup Administration utilizing Veam or Cohesity is a strong plus
11. Experience in High Availability design from a server and network perspective
12. Experience in DRC exercises from server/network and backup perspective
13. Ensure that security best practices are followed

Education/Experience

Bachelor’s degree in computer science, Engineering, Information Technology or extensive field experience in lieu. Extensive hands on experience in Windows/Linux servers administration in an enterprise environment

Extra Bonus Points

Ability to create accurate documentation including network/server diagrams and design/planning documents. Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources. Good communication skills written and spoken. Good analytical and problem-solving skills including the ability to visualize and plan troubleshooting steps. Ability to work collaboratively with other parties toward a common goal

Perks

We look after our tribe really well! On top of insurance coverage for you and your family, we provide free flow of coffee, tea and biscuits, professional accreditation support and generous amount of e-learning courses and annual leaves! We practice hot desking and take social networking very seriously.