Malay Language Specialist

Workplace: Work from home in Malaysia

Employment type: Full-time & Permanent & Remote (Work from home in Malaysia)

Working hours: Monday – Friday: 09:00 – 18:00 (Malaysia time)

Overview of Job:

You will be responsible for delivering translations of the highest quality and accuracy, on time and within budget. You will act as lead translator for projects and accounts, performing tasks such as planning and managing the work of in-house and freelance translators, taking responsibility for required QA work such as review, and providing linguistic support to your project manager. Reporting to the Translation Line Manager or Translation Manager, you will be expected to develop continuously your translation technique and skills, based on regular feedback and mentoring, and to assist in the active progression of other members of the translation team.

Key Responsibilities:

o Translation of software, technical and multimedia texts and collaterals from English into Malay.

o Review (editing and proofing, 'revision') of translations done by other translators.

o Understanding and correctly complying with RWS’s linguistic and project procedures and processes.

o Meeting the required standards for quality, throughput and delivery deadlines.

o Acting as lead translator by taking ownership for accounts, which include but not limited to, ensuring timely delivery and translation quality, project planning and assignments to the appropriate resources, communicating closely with internal/external linguistic resources and making sure all projects requirements are fulfilled, answering linguistic queries and providing linguistic support as necessary to project managers and linguistic resources, performing QA checks and quality evaluation, purchase order management and issuance, managing Internal Client Review (implementation, rebuttal).

o Managing terminology effectively.

o Linguistic QA testing of localized software, help and websites.

o Linguistic QA checking of localized DTP and audio output.

o Using required translation tools in the most effective way, especially with regard to RWS’s language technology.

o Full linguistic support for RWS project managers on your projects.

o Communicating & attending meeting with client/client reviewer as a representative of RWS on linguistic matters.

o Providing linguistic support for other RWS departments such as DTP, Engineering and Audio.

o Accurately recording daily working time through use of Timesheet program.

o Manage any other ad-hoc tasks as assigned by Line Manager.

Management responsibilities:

o Acting as back-up for other team members (such as lead translators) at the request of your Line Manager.

o Actively contributing to the maintenance of high quality standards throughout the team.

o Actively contributing to the improvement of systems and procedures.

Performance Criteria:

o Quality of work

o Productivity and throughput

o Profitability of projects

o Client satisfaction levels for your projects

o Competence with required tools

o Meeting objectives set by your Manager

o Feedback from SDL colleagues