Shipping Customer Service Executive

•Position: Shipping Customer Service Executive.
•Salary: RM 3000-4000.
•Location: Bandar Klang,Selangor.
•Office Working hours: 9.00 am-6.00pm (Monday to Friday)

Our client is a leading container shipping company in the Asian region. They are ranked as one of top 15 in the global container shipping enterprises, operating not less than 95 vessels across 15 countries in intra-Asia market. They pride themselves on offering clients a fully-integrated containerized international transportation services. Currently they have a permanent full-time position as a Shipping Customer Service Executive within their customer service team at their main corporate office at Bandar Klang in Selangor.
Job Scope & Responsibilities
This is a front line role that involves interaction with business clients on a daily basis in executing customer booking of cargo for container shipments, for both export and import shipments. The position is responsible for providing good, timely and informative administrative and sales support role within the office. The role entails taking booking from customers, and sending out booking confirmations, quoting freight rates and preparing various documentation such as manifest, bill of lading required, finalizing container and shipper vessel details. Part of duties will be to assist customer clients with all of their shipping requirements. 
Candidate profile
Malaysian with a tertiary qualification and ideally some years of shipping customer service experience within a shipping line or agency is required. Candidates with working knowledge with carriers or shipping lines will be most relevant and highly regarded.
Due to the nature of the role, candidates must have a strong customer service skills plus a good and effective communication skills in English, BM and Mandarin is essential as constant liaison with counterparts at HQ in China and overseas agents.