Customer Service Executive (Mandarin/Cantonese Speaker) - Ehailing Services

Join Our Team at Startek Malaysia!

Key Responsibilities:
- Assist customers by handling incoming calls and addressing their inquiries.
- Make follow-up and update calls to customers.
- Resolve customer issues quickly and effectively.
- Keep detailed records of customer interactions.

Qualifications:
- Excellent communication skills.
- Strong problem-solving abilities.
- Typing skills and computer literacy.
- Customer service experience is a bonus but not required.

We’re excited to welcome you to our team to help us enhance customer interactions at Startek Malaysia!

加入 Startek Malaysia 团队！

主要职责：
- 接听来电，协助客户解决问题。
- 拨打电话进行跟进和更新。
- 快速有效地解决客户问题。
- 记录客户互动的详细信息。

任职资格：
- 良好的沟通技巧。
- 有效解决问题的能力。
- 打字技能和基本电脑操作能力。
- 有客户服务经验者优先，但不是必须的。

福利待遇：
- 带薪培训
- 职业发展空间
- 具有竞争力的薪资待遇
- *夜班津贴
- 免费接驳车服务（仅提供至热点地区）
- **短期免费住宿
- 各种公司庆祝活动和娱乐活动

我们期待您加入我们的团队，在 Startek Malaysia 提升我们的客户互动体验！欢迎投递您的简历。