Client Service Manager

Job Description:

Hartalega Holdings Berhad is seeking a dynamic and experienced Client Service Manager to join our team in Kuala Lumpur, MY. As a Client Service Manager, you will be responsible for managing and maintaining relationships with our clients, ensuring their needs are met and that they receive exceptional service at all times.

Responsibilities: - Act as the main point of contact for clients, addressing any inquiries or concerns they may have in a timely and professional manner - Develop and maintain strong relationships with clients, understanding their needs and providing tailored solutions to meet their requirements - Collaborate with internal teams to ensure client needs are met and projects are delivered on time and within budget - Monitor client satisfaction and feedback, identifying areas for improvement and working proactively to address any issues - Analyze client data and market trends to identify opportunities for growth and expansion - Develop and implement strategic plans to drive client engagement and retention - Provide regular reports and updates to senior management on client performance and satisfaction

Requirements: - Bachelor's degree in Business Administration or related field - Minimum of 7 years of experience in client service management or a related field - Proven track record of building and maintaining successful client relationships - Strong communication and interpersonal skills - Independent and dedicated with a strong attention to detail - Strategic planning and problem-solving skills - Experience in the healthcare or medical industry is preferred - Ability to work in a fast-paced environment and meet tight deadlines

Benefits: - Dental insurance - Paid overtime - Paid Time Off (PTO)

Working Environment: At Hartalega Holdings Berhad, we value our employees and encourage a culture of ongoing learning and development for personal and professional growth. We provide a supportive and collaborative work environment where employees can thrive and succeed.

Equal Opportunity Statement: Hartalega Holdings Berhad is an equal opportunity employer and is committed to building a diverse and inclusive workplace. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, or disability. All qualified applicants will receive consideration for employment.

Deadline to Apply: April 17, 2024

If you meet the above requirements and are ready to take on an exciting new challenge as a Client Service Manager with Hartalega Holdings Berhad, we encourage you to apply today!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.