Accounts Receivable Specialist

Overview

Celanese is a global leader in chemistry, producing specialty material solutions used across most major industries and consumer applications. Our businesses use our chemistry, technology and commercial expertise to create value for our customers, employees and shareholders. We are committed to sustainability by responsibly managing the materials we create for their entire lifecycle and are growing our portfolio of sustainable products to meet increasing customer and societal demand. We strive to make a positive impact in our communities and to foster inclusivity across our teams. Celanese is a Fortune 500 company that employs approximately 12,400 employees worldwide with 2023 net sales of $10.9 billion.

Responsibilities

Position Summary:

The Corporate Accounting Specialist has an excellent understanding of the AR processes and ensures that outstanding receivables are minimized by collecting revenue on time and identifying potential bad debts and that disputed receivables are investigated and resolved.

Areas of Responsibility:

• Perform collection related activities such as dunning, reporting, disputes resolution and account reconciliation in accordance with internal controls and policies
• Continuous customer contact via email and phone to ensure effective cash collection
• Continuous relationship management with external customers (know your customer) and internal stakeholders (Sales, Credit, Customer Service etc.)
• Quick resolution of issues preventing payment
• Commitment towards monthly KPIs/Targets
• Proactively seeks possibility for improved service delivery and to meet business needs
• Handle specific tasks as required, such as factoring runs, payment advice errors, reporting
• Acting proactively as a liaison between AR teams and the OPEX team by participating in projects, keeping the team up to date, promoting the improvement mindset, being open minded and approachable
• Support team members with continuous knowledge sharing and issue resolution
• Supports team leader by continuous improvement in the processes and systems
• Contribute to the onboarding of new team members, create/maintain training material, set/follow training schedules of newcomers
• Timely approval of payment runs as per the schedule
• Assist team leader with creation and maintenance of departmental policies
• Represent the AR functions on site level meetings, trainings, conferences
• Handling and coordinating technical issue resolution tasks within the team
• Act as superuser in SAP related projects. Participate in testing, UAT and in any other techinal, SAP or other system-related projects.

Qualifications

Required Knowledge/Skills/Abilities:

• Excellent understanding of the AR processes
• Structured problem solving/troubleshooting abilities and follow-up skills to perform complex issue resolution
• Self-starter, goal oriented, agile personality
• Fluent in English, plus at least higher-intermediate knowledge of 1 or more languages
• Excellent communication and interpersonal skills. The position requires a lot of contact with internal and external customers in various channels including phone, chat, email and portals.
• Must be able to collaborate with other AR, Credit, Sales, Master Data and Customer Service Teams
• Accounting knowledge & University degree is an advantage
• Requires a solid understanding of accounting fundamentals and principles
• Ability to complete activities and accomplish objectives with limited direction and to advise less senior team members
• 3-5 years relevant professional experience